RCF Expert

Financial

• Undertake pre and post-sales promotional activities for the period and take measures to increase the market share/sales targets using technical skills
• Control outstanding/over dues by vigilantly monitoring the dealers and ensure that the transactions are timely completed
• Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization

Customer

• Coordinate with Regional Technical Services Manager for site visits and leverage their expertise to maximize non-trade sales as per requirements
• Maintain cordial relations with engineers, architects, and construction companies within the area to get repeat orders and to keep them up to date with the changes in the technical specifications/ upgradations in the product composition
• Search for new clients who might benefit from company products or services and maximize client potential in designated areas

Operations

• Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same by addressing nay technical knowledge gaps
• Assist colleagues with bids and tenders for new clients from a technical perspective
• Provide pre-sales technical assistance and product education
• Work on after-sales support services and provide technical back up as required
• Make technical presentations and demonstrate how a product meets client needs
• Help in the design of custom-made products
• Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc.
• Ensure initiation and sensitization of the employees towards digitization and automation of the processes
• Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization

Self/ Team Development

• Review and monitor performance of team members and provide requisite developmental support/ inputs
• Recommend training as required for team's development
• Develop the team and update their knowledge base to cater the organization need
• Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees