Openings For AR Caller @Prochant India Pvt Ltd

Desired Candidate Profile

1. Immediate Joiners with Excellent Communication in English.
2. Strong written and verbal communication skills.
3. Any Graduates between 2023-2025 Passed out are eligible to apply.
4. Ability to prioritize and manage work queue.
5. Ability to work independently as well as in a team environment.
6. Expert in listening and solving problems
7. Proficient in delivering high quality result.
8. Capable of Grasping new concepts quickly.
9. Flexible to work with any shift timings.

Job Description for AR Caller (Voice Process)

1. Calling Insurance Company on behalf of healthcare providers for claim status.
2. Should handle US Healthcare Providers Billing.
3. Follow-up with Insurance Company to check status of outstanding claims.
4. Receive payment information if the claims have been processed.
5. Analyse claims in case of rejections.
6. Ensure deliverable adhere to quality standards.

Essential Functions

• Performance Standards: Meet or exceed productivity and quality standards to deliver superior client experience. Ensure the work performed does not result in any client dissatisfaction.
• Innovation: Share ideas and thoughts on how the process can be improved further to augment efficiency and effectiveness. Find ways to participate in the implementing those ideas.
• Knowledge: Take efforts to understand the entire RCM so that context of AR process is understood and performed effectively.

Key Competencies

• Exceptional typing and communication skills (verbal and written).
• Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities.
• Exceptional problem-solving skills to analyse issues and identify potential liabilities.
• Ability to maintain strong professional relationships with internal teams and management.
• Consistent demonstration of a professional, positive attitude.
• A strong, working understanding of computers, MS excel and an ability to self- troubleshoot simple issues.