Quality Assurance Associate, Professional & Education Development Division

Key Responsibilities:

• Administer and coordinate logistical support for QA specialists concerning training-related activities, including the submission of assignments, completion of e-learning modules, and tracking of training undertaken by EC Educators.
• Engage in the execution of projects and initiatives within the division.
• Organize and uphold accurate records of Licensing and SPARK Assessment / Developmental Visit Outcomes.
• Guide teachers in applying quality teaching methodologies and creating enriching learning environments in centres.
• Observe classroom lessons conducted by teachers and offer constructive feedback for enhancement.
• Monitor the coaching reports generated by the QA Coaches/Specialists.
• Conduct audits across all PCF SPARKLETOTS Preschools to ensure uniform adherence to the PCF SPARKLETOTS Curriculum.
• Provide centres with detailed reports on audit results and suggest actionable improvements.
• Ensure follow-up with centres regarding rectifications made.
• Assist centres in meeting the organization’s Key Performance Indicators (KPIs).
• Implement strategies to optimize processes and approaches at the division, unit, or centre level, aiming to meet the organization’s KPIs.
• Participate in collaborative projects that span multiple teams or divisions.
• Perform any additional tasks as assigned by the Reporting Officer or Head of Department.

Job Holder Requirements and Qualifications:

• Qualification: A minimum of a Bachelor’s degree in Education/Early Childhood Education (ECE) or higher.
• Experience: At least 3 years of teaching experience in Early Childhood settings, with a background in mentoring.

Other Knowledge / Skills / Attributes:

• Minimum of 3 years of teaching experience in Early Childhood settings, including mentoring responsibilities.
• Possesses the necessary skills and knowledge to effectively mentor teachers within an Early Childhood framework.
• Demonstrates knowledge of ECDA Regulatory Standards and the SPARK Quality Rating Scale.
• Exhibits a strong foundation in EC pedagogical principles and curriculum delivery.
• Fluent in English, with strong verbal and written communication skills.
• Possesses exceptional communication and interpersonal abilities, complemented by a strong sense of responsibility.
• Capable of managing multiple tasks, working autonomously, and collaborating efficiently in a dynamic environment.
• Able to inspire and motivate others toward ongoing improvement.
• Committed to continuous learning for both professional and personal development as an Early Childhood educator and coach.