PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE

Introduction

Build a career with IBM Consulting by establishing long-term client relationships and delivering close collaboration worldwide. In this position, you will work for IBM BPO, part of Consulting that accelerates digital transformation through agile methodologies, process mining, and AI-powered workflows.

You’ll partner with innovators across multiple industries to advance the hybrid cloud and AI journey for some of the most innovative and valuable companies globally. Your ability to drive meaningful change and accelerate impact for clients is strengthened by our strategic partner ecosystem and our technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a continuous pursuit of learning are at the core of success in IBM Consulting. You will be supported by mentors and coaches who encourage you to challenge conventional thinking, explore ideas beyond your immediate responsibilities, and develop creative solutions that deliver groundbreaking results for a broad network of clients. Our culture emphasizes evolution and empathy, supporting long-term career growth and learning in an environment that values your unique skills and experience.

Your Role And Responsibilities

Analysts support risk, compliance, and financial crimes engagements for Promontory (PRR) clients in the banking and finance industry—helping them meet and exceed regulatory expectations. Analysts are expected to contribute positively to Promontory’s success across a range of activities, including BSA, anti-money laundering (AML) surveillance and reporting support, OFAC sanctions compliance, and other areas that are critical in today’s highly regulated environment.

Analysts must have strong writing, research, analytical, and critical thinking skills, along with other relevant experience that supports success in the role, including a strong work ethic and natural curiosity. Analysts must be able to analyze and assess matters carefully, and write clearly and concisely. This work requires individuals to remain flexible, learn new skills, operate within time constraints, and consistently meet rigorous quality requirements and production expectations while working closely with others in a fast-moving team environment.

• Apply logic and strong reasoning skills to conduct research for case analysis.
• Use sound decision-making skills to make recommendations based on research results.
• Compose comprehensive supporting narratives
• Interpret and apply project policies and procedures to direct work.
• Maintain high work product quality as outlined by each project specifications.
• Ensure work adheres to defined engagement policies and procedures
• Manage work efficiently to meet production goals and project deliverables.
• Contribute to developing individual and project goals and execute on tactical strategies for goal attainment.
  
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• 2 to 3 years prior AML experience REQUIRED.
• 2+ years compliance experience at a financial institution is STRONGLY PREFERRED.
• Retail banking experience is PREFERRED.
• The ability to work independently, take initiative, and able to adapt to change.
• Ability to quickly understand and maintain current know3ledge of banking regulations, concepts, and issues.
• Quickly learn new applications and client systems to conduct research.
• Exercise sound judgment and observe the highest degree of confidentiality.
• Adept at multi-tasking and meeting deadlines in high-pressure environment.
• Results oriented team player with strong initiative and flexibility.
• Strong analytical and problem-solving abilities.
• Superior writing skills with the ability to convey ideas clearly and succinctly.
• Exemplary customer service towards both internal and external parties.
• Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately.
• Demonstrate competency with computers, including proficiency with all Microsoft Office products, and should have prior experience with a variety of computer database and testing systems.
  
  

Common Areas Of Involvement

Anti-Money Laundering (AML) Alerts – COMPLEX

• Review alerts generated by client systems for anomalous or potentially suspicious activity
• Review Know Your Customer (KYC) data for the focal client
• Analyze account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity
• Conduct due diligence research on focal party and key counterparties
• Compare research and analysis to alert typology and close or escalate based on the review
  
  

Anti-Money Laundering (AML) Case Investigations

• Review alerts escalated to case and other cases such as Fraud and Legal Orders
• Review Know Your Customer (KYC) data for the focal client(s)
• Conduct multi-year transaction trend analysis
• Analyze large/complex account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity
• Review detailed transaction images to verify and deepen understanding of activity
• Conduct thorough open-source research to verify customer and counterparty details and identify risks
• Send Requests for Information (RFI)s to bank customers to gather details on activity or other gaps
• Conduct additional due diligence research on focal party and key counterparties
• Create detailed case narratives outlining the investigation and reasons for closure or escalation
  
  

Suspicious Activity Report (SAR) Filing

• Accurately complete regulatory reporting to be submitted to FinCEN
• Locate and add Subject Information
• Enter descriptions of suspicious activity
• Enter financial institution details & contact information
• Enter a complete, detailed breakdown of the suspicious activity
• Present the SAR to the bank for review prior to submission to FinCEN
  
  

Office of Foreign Asset Controls (OFAC) Sanctions Screening

• Review sanctions screening alerts generated by client systems as possible OFAC matches
• Compare customer profile and OFAC match profile details to identify mismatches
• Utilize phonetics, spelling, and knowledge of short names nicknames to support name mismatches
• Utilize client provided Politically Exposed Person (PEP) guidance for close family members to ensure alignment to client policy
• Conduct online research to confirm or clarify mismatch or match data
• Close mismatches or escalate possible true matches with notations on mismatches or matching data
  
  

Know Your Customer (KYC) Remediation – Consumer/Personal

• Review KYC alerts generated by client systems for new customer or ongoing KYC review/remediation
• Review customer profile details and any KYC gaps
• Review customer documentation for validity, completeness, and any required notary services
• Update customer profile details with incoming data from documentation and KYC questionnaires
  
  

Currency Transaction Report (CTR) Review – COMPLEX

• Pull, aggregate, and reconcile multiple transaction reports
• Validate transactions are truly cash and not processed as cash by bank personnel
• Determine daily cash aggregates per customer exceeding $10,000
• Determine if CTRs were filed by bank personnel and file missing CTRs
  
  

Customer Due Diligence (CDD) – COMPLEX

• Review Customer KYC Data, Customer Profile, Account Types, Purpose of Accounts, and Expected Use
• Verify Customer details such as address, SSN, DOB, and other relevant information
• Verify supporting documentation for all profile information
• Determine Source of Wealth and Source of Funds
• Conduct risk assessment and risk rating based on the bank risk methodology
  
  

Enhanced Due Diligence (EDD)

• Review Customer KYC Data, Customer Profile, Account Types, Purpose of Accounts, and Expected Use
• Verify Customer details such as address, SSN, DOB, and other relevant information
• Conduct thorough open-source searches to validate accuracy of data and risks – including geography
• Verify supporting documentation for all profile information
• Determine Source of Wealth (SOW) and Source of Funds (SOF)
• Verify SOW and SOF are aligned with what is seen in customer transactions
• Conduct risk assessment and risk rating based on the bank risk methodology
  
  

Preferred Technical And Professional Experience

Undergraduate degree in Business Administration, accounting, finance, or other related discipline; or equivalent combination of education and experience that is required for the specific job level.