Program Manager

• Plan and manage resource allocation across multiple projects to ensure optimal utilization.
• Act as the primary point of contact for clients, building trust and maintaining long-term relationships.
• Conduct regular client meetings and site visits to review progress, address concerns, and identify opportunities.
• Collaborate with internal teams to ensure deliverables meet client expectations and technical requirements.
• Maintain continuous communication with stakeholders, providing updates on project/program progress.
• Proactively identify risks, issues, and resource gaps, and implement corrective actions.
• Support pre-sales activities and contribute to solution design where required.
• Ensure programs are delivered on time, within scope, and in line with agreed quality standards.
• Mentor and guide project teams to achieve goals effectively.

Required Skill Set:

• Strong background in resource planning and allocation.
• Proven experience in client relationship management and stakeholder engagement.
• Ability to visit client sites and handle interactions confidently.
• Good understanding of technical concepts in [IT/Network/Infrastructure].
• Excellent verbal and written communication skills.
• Strong problem-solving, decision-making, and negotiation abilities.
• Experience in managing multiple projects or programs simultaneously.
• Proficiency in project/program management tools.