Opening for Cloud OPs Engineer @ Bhubaneshwar

Hi,

We are seeking a Cloud Operations Engineer to join our JAWS Team, responsible for the day-to-day management of large-scale OpenStack-based private/public cloud infrastructure. In this role, you will help ensure high availability and operational stability by driving incident resolution, monitoring cloud health, performing troubleshooting, and supporting mission-critical cloud services.

The ideal candidate will bring strong Linux administration capabilities, hands-on exposure to OpenStack environments, familiarity with storage technologies such as Ceph, and excellent troubleshooting skills. You will work closely with cross-functional teams to maintain production cloud environments while meeting defined SLAs and must be available for 24/7 rotational shifts.

Key Responsibilities:

Monitor cloud infrastructure and ensure service availability.

Conduct L1/L2 troubleshooting for OpenStack cloud services.

Manage incidents, service requests, and operational alerts within SLA timelines.

Troubleshoot Linux server issues, system performance, and service failures.

Monitor and administer OpenStack services including Compute, Image, Networking, Block Storage, and Identity.

Carry out routine operational activities including: health checks, log analysis, service restart and recovery, backup verification, capacity monitoring, and patch validation.

Support Ceph storage cluster monitoring and perform basic troubleshooting.

Execute VM lifecycle operations such as creation, migration, resize, evacuation, and recovery.

Perform root cause analysis for recurring operational issues.

Prepare operational reports and maintain technical documentation.

Provide on-call support during critical incidents.

Drive automation improvements using Shell, Python, or Ansible.

Desired Skills:

Good troubleshooting and analytical skills.

Strong understanding of production support processes.

Experience handling Severity-1 incidents.

Good communication skills.

Ability to work in a 24x7 support environment.

Strong ownership and a customer-first attitude.

Willingness to learn new cloud technologies.

Experience with RHOSP 16.x/17.x environments.

Exposure to TripleO deployments.