Manager, Delivery Management

Key Responsibilities:

• Lead and empower a team of Implementation Engineers to deliver high-quality deliverables using Agile Methodology.
• Build and cultivate high-performance teams that exceed expectations and set new standards.
• Champion quality assurance by setting checkpoints and driving timely, accurate delivery.
• Track and optimize key performance metrics to improve efficiency and outcomes.
• Drive best practices and innovation within the team, implementing automation to enhance processes.
• Collaborate closely with Delivery Managers, Project Managers, Product, Development and IT teams to provide technical support and resources for seamless project execution.
• Engage with stakeholders across Q2 to ensure alignment and success of team goals.
• Analyse project metrics and lead initiatives aligned with Q2 s strategic direction.
• Ensure all security, availability, confidentiality, and privacy standards are met.
• What You ll Bring:Typically requires a Bachelor s degree in Computer Science and a minimum of 6 years of related experience; or an advanced degree with 4+ years of experience.
• Typically requires 1-2 years managing and developing employees.
• Strong knowledge of MS SQL, DB Design, and TSQL query language related to enterprise software configuration, installation, and debugging.
• Proven experience building, mentoring and motivating high-performance teams.
• Excellent written and oral communication skills with the ability to interface effectively at all levels.
• A calm, diplomatic approach to problem-solving, especially under pressure.
• Strong organisational skills, attention to detail and the ability to prioritise in a fast-paced environment.
• Familiarity with enterprise software deployment architecture and Agile methodologies.
• Background in Financial Services and enterprise software is a plus.
• A knack for identifying and implementing automation solutions to drive efficiency.

If you re excited about leading a team in a high-impact role, innovating processes and contributing to Q2 s mission of empowering financial institutions, we d love to hear from you!

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - You Earned it