IT Administrator

Employment Type: 1 Oct 2026 - 31 Mar 2027 (Contract)

Working Days: Monday to Friday (Office hours)

Location: Thomson Rd (Caldecott MRT)

Eligibility: Singaporean ONLY

Job Summary

The role involves providing administrative support to the IT Operations Team at the client’s location.

Key Responsibilities

• Generate service request tickets in the IT Service Management (ITSM) system based on requests from support teams or clients and monitor their progress to ensure adherence to established turnaround times
• Keep an accurate tally of clean laptops to ensure operational readiness
• Arrange appointments for various tasks to facilitate smooth coordination and timely execution
• Oversee and update asset inventory records in the storeroom to ensure precise stock levels
• Carry out additional administrative tasks as assigned to enhance the efficiency of the IT Operations team

Preferred Competencies and Qualifications

• Fundamental understanding of ITSM tools for managing service requests
• Proficient in Microsoft Word, Excel, and PowerPoint for effective documentation and reporting
• Strong verbal and written communication abilities for effective interaction with team members and clients
• Basic technical knowledge of End User Computing Devices (EUCD) to assist with device-related issues
• A minimum of 1 year of experience in a comparable administrative support position