Hiring Telesales Executive For Domestic Process

As a Sales Associate, your primary responsibility will be to engage with customers through different communication channels voice (inbound/outbound), chat, email, and regional language support depending on the specific client and assigned process. You will play a key role in promoting products or services, generating leads, and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle outbound, inbound, regional, email, or chat-based processes as per client assignment.
• Contact potential customers and present products or services professionally.
• Follow approved scripts and sales guidelines to overcome objections and close sales.
• Maintain accurate records of customer interactions, sales, and leads in CRM tools.
• Meet daily, weekly, and monthly sales targets.
• Deliver excellent customer service and resolve inquiries effectively.
• Stay updated on assigned client offerings, product knowledge, and market trends.
• Share feedback and best practices with the team to support collective performance.
• Adhere to all company policies and client compliance standards.

Candidate Profile

Skills Required:

• Strong communication skills in English; regional language proficiency is a plus.
• Effective sales, negotiation, and interpersonal skills.
• Good understanding of customer needs and the ability to provide appropriate solutions.
• Familiarity with computers and CRM systems.
• Goal-oriented mindset and ability to thrive in a target-driven environment.
• Positive attitude and team spirit.
• Flexibility to work across different shifts and adapt to changing client requirements.

Qualifications:

• Open to Undergraduates, Graduates, Postgraduates, MBAs, and B.Tech candidates.
• Freshers and experienced professionals are encouraged to apply.
• Prior experience in tele-sales or customer support will be considered an added advantage.

Job Overview

• Position: Sales Associates
• Location: Noida / Gurugram
• Compensation: 1.50 LPA 4.50 LPA (Based on experience, interview, and client)
• Shift Type: Day / Night / Rotational shifts, depending on the client and process