Executive, Stores

Overview

The individual in this position will be tasked with managing the campus bookshop.

Responsibilities

• Oversees daily sales operations at the campus bookshop
• Maintains accounting records for the bookshop, producing daily and monthly transaction reports for the supervising manager
• Ensures optimal stock levels by monitoring inventory and stock control
• Performs stock adjustments and updates stock entries in the bookshop management system as necessary
• Coordinates bookshop inventory and operations with other campus departments
• Remains updated on incoming customer orders through MyGIIS, where applicable
• Prepares customer orders for either delivery or pick-up
• Assists walk-in customers with their purchases
• Addresses customer inquiries
  
  

Strategic

• Inventory & Stock Optimization: Track stock levels and consumption patterns to avoid overstocking or shortages during peak academic periods (e.g., the beginning of terms).
• Process Alignment: Work alongside academic and administrative units to ensure the timely availability of essential textbooks, uniforms, and stationery supplies.
• Customer Service Standards: Uphold exceptional service standards for students, parents, and staff, guaranteeing efficient order fulfillment and resolution of inquiries.
  
  

Operational

• Daily Bookshop Operations: Supervise everyday sales at the store counter, manage stock intake, replenish shelves, and ensure store cleanliness and maintenance.
• Order Processing & Fulfillment: Oversee online and system orders (via MyGIIS/store systems), ensuring items are prepared accurately for pick-up or delivery.
• Inventory Management: Conduct regular stock counts, implement record adjustments, update stock movements in the store management system, and identify aging or damaged inventory.
• Inter-departmental Coordination: Collaborate with logistics, procurement, and campus administration for stock transfers, deliveries, and special campus events.
  
  

Financial Targets

Cash & Sales Reconciliation: Guarantee 100% reconciliation of daily cash, card, and digital payments with sales receipts.

Accurate Financial Record-Keeping: Ensure precise accounting records and timely submission of daily/monthly transaction reports to the Reporting Manager.

Stock Variance Control: Maintain inventory accuracy by minimizing stock loss, shrinkage, and system discrepancies to below 1%.

Working Schedule

5.5 days

On-Site