DM - Sales Training

SCOPE OF WORK

You will be responsible for developing Sales Capability Enhancement of front liners, new hires, refresher for entire sales force in line with the business needs

• To ensure that Frontline and rest of the sales force is equipped with knowledge and skill to perform better and produce greater results
• To ensure that the field force in Zone are enabled to do effective execution of all strategies with coaching through OJT and classroom training

ROLE & RESPONSIBILITIES

Understand and evaluate training needs for the business through:

• Partnership during key strategic initiatives and product launches
• Collaboration with business and other support functions to understand new capability to be developed for continuous up-skilling
• Regular field visit to understand market requirement and competition benchmark
• Prepare annual / monthly training calendar
• Prepare and develop a team of regional trainers

Content Development and refresher training:

• Create and collate relevant training content (Both Product & Non-Technical)
• Manage vendors to enable completion of external training programs and interventions
• Partner with Product Matter expert to create High-Impact training materials related to updates
• Capability to do gamification of training content

Managing digital learning platform:

• Managing employee traffic and engagement on digital platform
• Creating / designing content and delivery framework
• Creating and administer technical test

Training Strategy & Planning:

• Design and drive appropriate sales training strategy and execution plan in line with the training needs identified and prioritised by the business
• Categorisation of employees into different brackets & on basis of that co-work on training plan as per the training performance

ROI & Reporting:

• Create and report periodic metrics to evaluate the effectiveness of training programs
• Implement procedures and process improvements to maintain quality across board