Customer Support Executive

Key Requirements:

• Excellent communication skills, both written and verbal
• Minimum 6 months experience in a BPO, preferably handling international chat and/or voice process
• Ability to work in rotational shifts
• Graduate degree is mandatory
• Strong customer service orientation and problem-solving skills
• Comfortable working in a fast-paced, target-driven environment
• Immediate joiners will be preferred

Job Responsibilities:

• Handle inbound/outbound international chat and voice interactions professionally
• Provide excellent customer support and resolve queries efficiently
• Maintain quality standards and adhere to company policies
• Work collaboratively with the team and report daily progress
• Adapt to shift schedules and meet performance targets consistently