Channel Operations Analyst 2

Your Role

• Manage and streamline the partner onboarding and enrollment processes, ensuring a smooth experience for new partners.
• Oversee deal registration approvals and opportunity management in Salesforce and Vartopia, working closely with channel representatives and sales teams.
• Resolve internal and external partner queries promptly, enhancing overall partner satisfaction.
• Create, maintain, and deliver accurate reporting on pipeline and booking management to internal stakeholders.
• Enhance current operational processes and systems to improve efficiency and compliance with vendor requirements.
• Support the training and development of junior analysts within the Channel Operations team.
• Collaborate across teams to identify operational trends and implement necessary procedural improvements.
• Conduct regular cleanup of databases in Salesforce and manage channel accounts and contact information effectively.