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Job Responsibility:

Responsible for acquiring new NRI customers and increasing wallet share across multiple products offered by the Mutual Funds, Insurance, Forward contracts, Leverage products, offshore investments.
Ensure adherence to productivity benchmarks and Sales Targets.
Responsible for planning, developing and managing the NRI ( Non Resident Indian )
Clientele and as well as achieving sound profitable growth through the achievement of
Service & Operations Management
Anticipate customer s needs and potential problems and seek out ways to increase customer satisfaction. Ensures that all customers concerns and complaints are satisfactorily resolved within the given timelines.
Handling Clients Portfolio and relationship,
Generate revenue for the bank by cross selling third party products,
Ensure high level of customer service, adhering to processes and laid down guidelines.
Coordinating the operational aspects of the NRI clients with respective departments withinthe stipulated internal checks and controls
Effective relationship management through satisfactory customer service & timely
Resolution of customer queries
Maintaining timely MIS & database reflecting the trends & developments of the business unit regarding sales, and business development for budgetary & strategic review to

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