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Falcon Tech Engineer - Falcon Subject Matter Expert

Core Responsibilities

Oversee the independent installation, configuration, and upgrading of Falcon platform components across various environments, including Sandbox, UAT, and Production.

Implement version upgrades and migrations from Falcon 6x to 7x, ensuring system compatibility and minimizing downtime.

Conduct comprehensive setups, including application servers, database configurations, and integration components.

Diagnose and resolve technical issues encountered during installation, deployment, and post-Go Live phases.

Work collaboratively with cross-functional teams such as Business Analysts, Development, Infrastructure, and Support to guarantee seamless delivery and system stability.

Create and maintain technical documentation, including installation guides, runbooks, and deployment procedures.

Ensure compliance with deployment standards, security protocols, and regulatory requirements.

Essential Skills and Experience

Extensive hands-on experience with FICO Falcon platform components and architecture.

Demonstrated experience in the installation, configuration, and upgrading of Falcon versions from 6x to 7x.

Solid understanding of Retail Cloud environments and multi-tenant configurations.

Experience with:

Linux/Unix environments

Application servers, such as Tomcat

Database systems, including Oracle and SQL Server

Exceptional troubleshooting and debugging capabilities.

Proven ability to work autonomously with minimal oversight.

Familiarity with automation tools

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