Job description

Assist AR team in day-to-day Billing Tasks requiring Bulk Actions.
Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues.
Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team.
Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience
Ensure the security and integrity of Zuora s environment by implementing best practices and security measures
Configure and manage notifications within Zuora to keep cross-functional teams, informed of key events and updates
Responsible for the change management and release process of Zuora Billing,
Maintain up-to-date knowledge of system functionality, customization, and integration
Assist Product Teams with Zuora Integrations

What skills do I need

3+ years of experience with Zuora Billing administration and configuration (in-house), at a SaaS Company
A strong understanding of the quote-to-cash (Q2C) business process.
Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes (Avalara)
Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports
Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration.
Revenue Recognition, Financial Reporting, and Integration into the ERP system (NetSuite)
Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization.
Experience working in Zuora sandbox, including deployment across multiple environments
Ability to work independently with minimal guidance as we'll as collaboratively with cross-functional teams

Benefits

Best in industry salary
Comprehensive medical coverage for yourself and your immediate family
An environment where we'llbeing is high on priority - access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions
Unlimited vacation
Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives

Zuora Admin / Developer