Workflow Application Architect

Qualifications

• Total experience of 10 to 15 years out of which 5-10 years required in IT infrastructure, systems architecture, ServiceNow development and architecture with a focus on workflow automation.
• Education Level: Bachelors degree in Computer Science, or related field (Masters degree preferred).
• Personal Attributes: Strong analytical skills, leadership capabilities, effective communication, and problem-solving ability
• Specific Skills: Proficient in ServiceNow platform capabilities, including Flow Designer, IntegrationHub, Orchestration, and Custom Applications.
• Strong understanding of ServiceNow scripting (JavaScript, Glide APIs).
• ServiceNow Certified System Administrator (CSA) - required.
• ServiceNow Certified Application Developer or Certified Implementation Specialist - preferred

Mandatory skills

• Understanding of DevOps practices and CI/CD pipelines within ServiceNow
• Expertise in integrating ServiceNow with third-party applications using REST/SOAP APIs.
• Hands-on experience with ServiceNow ITSM, ITOM, HRSD, or similar modules.
• Knowledge of database management, reporting, and ServiceNow security features.