Walkin Drive for Escalation Support - Fraud analysis
Job Description
HCLTech | Walk-In Drive | Escalation Support - Fraud analysis | 18th Jul 26 | Bangalore
Interested candidates can walk in for an interview on:
Date: 18th Jul 26 (Saturday)
Timing: 11:00 AM - 3:00 PM
Walk-In Address: HCL Technologies, Kadubeesanahalli Cessna Business Park, Durga Coral Apartment C Block 9 Kadubeesanahalli Road, Bengaluru, Karnataka
Contact Person: Vignesh
Please carry:
- Updated Resume (Hard copy)
- 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)
Job Description – Escalation Support – Fraud Ops
Designation – Analyst/Sr Analyst
Work Location – Bengaluru (Cessna business park)
Work From Office (5 days)
Shifts – Night Shifts (PST Time zone)
Summary
The Escalation support in Fraud/Identity Verification environment is responsible for investigating complex and high-risk identity verification cases that require advance review beyond the stand process
Responsibilities
· Review and investigate escalated Identify verification and fraud related cases requiring advance analysis
· Validate customer identities through document authentication, account analysis and risk assessment
· Analyst fraud indicators, behavioral patterns, account activity and verification results to identify fraudulent and suspicious activity
· Further escalate high priority fraud threats and coordinate with relevant teams
· Provide guidance and support to Analysts and Sr Analysts on complex, ambiguous fraud scenarios
· Identify emerging fraud trends and recommend process improvements to strengthen fraud prevention controls
· Ensure compliance with identity verification standards, policies and regulatory requirements
Skills Required
- 1-6 years of overall experience with a minimum of 1-year relevant experience
- Exceptional communication skills
- Good knowledge of cybersecurity and network
- Familiarity with fraud typologies (ATO, abuse, synthetic identities, etc.)
- Experience in MS Office
- Strong problem-solving and decision-making skills
Education: Bachelor's degree