Voice Process Execuetive

• Analysis (Problem Identification &Issue Resolution) .
• Representatives in Customer Service to furnish information to customers and give technical support
• Provide post sales information and provide resolutions to customer s problems.
• To service potential customers who are either interested in the product or are at
• various stages of pre- sanction/ disbursement of loan.
• To provide services to both Internal (sales, CDU, Operations, etc.) and External
• customers
• To service customers who have availed of the product, in a post disbursement
• scenario; for the life of the product

Basic Requirements:

• Good communication skills in English with Fluency in Hindi.
• Minimum 6 months of calling experience.
• Transport: Self transport during day time (7 am till 7 pm) & Home Pick Up / Drop
• during 7 pm till 7 am; Self Transport One Way allowance INR 1000 per month.