Video Streaming Specialists, gTech Professional Services

Responsibilities

• Deliver solutions to video publishers.
• Identify, drive, and optimize business growth from partners and ad-networks by leveraging Google technologies.
• Provide support for Google's Dynamic Ad Insertion business as part of a global team to ensure prompt and proper resolution of customer impacting technical tests.
• Improve product offerings by providing feedback on customer and serviceability needs to internal cross-functional teams including Product Management and Engineering.
• Provide internal and external stakeholders with appropriate, timely, and accurate customer and project status updates.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience in system design or in programming language (e.g., Java, C++, Python, etc.).
• Experience in technical troubleshooting, and managing internal/external partners or customers.

Preferred qualifications:

• Experience in supporting broadcasters in live streaming or developer operations positions.
• Experience troubleshooting Over-the-Top (OTT) steaming devices.
• Ability to absorb technical concepts and communicate them to a non-technical audience.