Vertical lead - Soft skills manager

Key Responsibilities:

1. Soft Skills Training Program Development:

• Design, create, and implement training programs focused on key soft skills such as communication, problem-solving, leadership, teamwork, adaptability, time management, and conflict resolution.
• Ensure that the content of the programs is tailored to the needs of different teams or departments across the organization.
• Regularly update training materials to reflect current trends and best practices in soft skills development.

1. Workshops and Coaching:

• Facilitate engaging workshops, seminars, and coaching sessions for employees at all levels to foster the growth of their soft skills.
• Provide one-on-one coaching for leaders, managers, and team members on developing their communication and interpersonal abilities.
• Monitor and assess the effectiveness of training programs and coaching initiatives.

1. Personality Development Program Design:

• Develop and implement tailored personality enhancement programs that focus on building qualities such as confidence, resilience, self-awareness, emotional intelligence, and interpersonal skills.
• Create specific programs aimed at different employee groups, including leadership development, team collaboration, and personal branding.

1. Collaboration and Integration:

• Work closely with HR, leadership, and departmental managers to identify soft skills gaps within the workforce and recommend targeted programs.
• Integrate soft skills development into the organization's performance management, onboarding, and leadership development processes.
• Promote a positive and supportive organizational culture that emphasizes the value of emotional intelligence and effective communication.

1. Learning Resources and Tools:

• Curate and manage a library of resources, including books, e-learning modules, podcasts, and articles related to soft skills development.
• Keep up-to-date with the latest research and best practices in soft skills training to ensure the organizations programs remain innovative.

1. Reporting and Documentation:

• Provide regular reports to leadership about the success and impact of soft skills initiatives.
• Track progress and make data-driven recommendations for improvements in training programs.
• Maintain accurate records of training sessions, feedback, and participant progress.

Qualifications:

• Bachelors degree is must.
• Atleast 10 years of experience in soft skills & behaviour training and L&D with a focus on soft skills with minimum 3 years in a managerial role.
• Strong knowledge of learning and development principles, training techniques, and tools.
• Excellent interpersonal, communication, and presentation skills.
• Ability to assess individual and team needs and deliver customized solutions.
• Strong organizational and project management skills.

Working Conditions:

• Full-time position
• Occasional travel may be required for conducting training sessions or workshops at different office/store locations.
• Flexible work arrangements may be considered depending on the companys policies.