VDI Administrator

• Install, configure, and administer VMware View (Horizon) VDI environments

• Manage automated desktop pools and linked clone configurations

• Maintain and support VMware vSphere / ESXi enterprise environments

• Configure user profiles using View Persona Management

• Monitor and optimize VDI infrastructure performance and desktop responsiveness

• Troubleshoot network, authentication, and desktop access issues

• Manage remote display protocols such as PCoIP and RDP

• Support backup, command-line tools, and system recovery operations

• Collaborate with IT teams to ensure infrastructure stability and availability

• Follow ITIL processes for incident, change, and problem management