Unit Delivery Head

• Guide team development efforts towards successful project delivery
• Own end to end project and technology delivery of products & services for customers in the Banking & Financial Services vertical including implementation in Thought Machine and similar platforms

Own Key performance parameters in

• Delivery Excellence Contractual obligations, SLA parameters, continuous improvement and Value add initiatives and Internal compliances
• Operational Excellence Build teams and manage People parameters like Utilization, Attrition; Hygiene and internal compliances
• Financial parameters Gross margin targets
• Customer Management Relationship at multiple levels of customer organization
• Collaboration with Account management teams in managing governance; Qualify Business expansion opportunities and contract related efforts
• Working and managing relationships with multiple stakeholders
• Business Communications Written and Verbal; Creating professional documentation & proposals.
• Understand the Software development lifecycle and implement Industry best practices
• Project/Process Management, Reviews and Reporting
• Ensure successful rollouts, version management, effective QA
• Manage changes in project scope, identify potential crises, and devise contingency plans
• Identify & call out automation opportunities
• Budgeting & Planning and Strategy
• Manage and mentor teams
• Identify, track, and report metrics systematically. Maintain clear communication to leadership teams with governance and dashboard reporting

Key Skills:

• Core and advanced java
• Spring boot framework
• Data Layer (JPA / Hibernate)
• Rest API and Integrations
• Relational and flat Databases
• Preferably, Angular 6 and above, HTML5, CSS3 and above, RxJS, Bootstrap, etc
• CI/CD tools like Jenkins, Git, Maven/Gradle, Sonar, Artifactory, Jira, bitbucket

Key Requirements:

• Minimum 10 years of experience with the most recent 3+ years in a leadership position, managing a delivery unit in end-end IT infra services delivery and Operations
• Mandatory experience in BFSI vertical delivery solutions in the area of Core Banking Solutions, Digital Banking, Web/Mobile Applications etc.
• Experience in implementing/delivering solutions in ThoughtMachine is highly preferable
• Bachelor s degree in engineering, computer science or related field, or equivalent work experience
• Extensive leadership experience and strong team management abilities
• Excellent problem-solving skills
• Strong bias for action & ability to stay on top of transactions requiring quick responses + ability to handle high transactional loads
• Quality mindset & obsessive attention to detail
• Strong communication skills & fluency in English communication (spoken & written) to be able to deal with global customers, team members, and participate in delivery when required
• Strong technical hands-on experience in roles related to any of our tracks Software Engineering, IT Infrastructure, Cybersecurity, or Data Science. At least 5-7 years of practitioner experience in any of these tracks
• Budgeting and P/L management of business portfolio of US $10M
• Traveled/Worked in international regions for cultural understanding
• Senior CxO/VP level mapping on the customer side
• Contract review, documentation and negotiation experience
• Strong Technology Landscape Understanding of all service lines
• Strong People practice credentials in engagements and management of tech/delivery team sizes of 50+
• Understanding and Experience in Global delivery models including managed services
• Expertise in recruiting & managing large distributed teams
• Experience of managing virtual/blended delivery operations

Style of leadership

• Alignment to Organizational goals and culture
• Management by Metrics
• Bottom line driven
• Self-Accountability and high level of availability and Ownership
• Assertive Decision Making

Qualification

• Bachelor s degree in IT/ Engineering/MBA
• ITIL certification