Trainee - Infrastructure Operations

• Monitoring Applications, underlying servers (Linux/Windows)
• Resolving issues/alerts in Monitoring Tools (Dynatrace)
• Preparation of Technical documentations
• Basic Linux/Windows system administration
• Handling L1/L2 operational tasks such as performance root cause analysis, runbook-based resolution of incidents.
• Ensure sufficient cover is maintained to support the operational shifts
• Escalation and notification of production issues

Qualification

• bachelors Degree
• 0-1 years experience in IT operations
• Basic knowledge in Linux or Windows servers
• Basic knowledge in networking
• Linux trained or certified (RHSE/RHCSA) from a reputed institution
• Excellent written and verbal communication skills
• Must be a good team player.
• Flexible, can-do attitude and willing to take responsibility
• Microsoft tools: Word, Excel (Desirable)
• Eager to learn and update one s knowledge