Territory Collection Manager_ Rural

Purpose of the Job:

• Managing recovery of secured & unsecured loan products within States Particular Area for delinquent branches .
• Implement systems in collections flows & recovery department for meeting audit requirements
• Leading a time of sizeable strength , mentoring and coaching the collections team including periodic trainings
• Effective segmentation of the portfolio to maximize recoveries
• Monitoring losses within State
• Monitoring and driving continuous improvement of metrics of Customer Verification, Payment Processing, Delivery and Billing processes.
• Co-ordination among cross functional teams (Sales, Collections, Fraud, Risk) and central teams
• Identifying and implementing new solutions to existing processes and to lead team with innovative ideas to bring best out of them
• Monitory all collections processes within the state including branch Cash reconciliations
• Demonstrate core company values, including high integrity and ethics
• Relationship building and customer management skills
• Ability to comprehend risk inherent to customer busines
• Result/ achievement orientation
• People management skills
• Interpersonal skills
• Multi-tasking & prioritization
• High resilience, energy and initiative
• Systematic & Meticulous
• Well networked in locality with respect to customers / financiers & Association office bearers.