Telecaller || ISP || ACT Fibernet

Key Responsibilities:

• Make outbound/inbound calls to promote internet plans & services.
• Explain pricing, features, and offers clearly to customers.
• Handle queries, complaints, and provide resolutions.
• Follow up on leads & convert them into sales.
• Maintain accurate customer data & call records.
• Coordinate with the sales team for smooth customer onboarding.

Required Skills & Qualifications:

• Minimum 1 year of experience in tele calling, customer support, or sales (ISP/Telecom preferred).
• Fluency in English (Additional regional languages are a plus).
• Strong persuasion, negotiation & interpersonal skills.
• Basic knowledge of broadband & internet services.
• Ability to meet sales targets & handle pressure.
• Immediate joiners preferred.