Tele Sales Representative

Key Responsibilities:

• Make outbound calls to prospective and existing customers to promote products/services.
• Understand customer needs and recommend appropriate solutions.
• Generate new leads through cold calling, follow-ups, and referrals.
• Achieve or exceed daily and monthly sales targets and KPIs.
• Handle inbound sales inquiries and convert them into opportunities.
• Update customer information accurately in the CRM system.
• Follow up with interested prospects through email, SMS, or scheduled callbacks.
• Work collaboratively with sales and marketing teams to improve campaigns.
• Handle objections professionally and close sales effectively.
• Maintain up-to-date knowledge of company offerings and promotions.

Required Skills and Qualifications:

• High school diploma or equivalent; a bachelor's degree is a plus.
• 1–3 years of telesales, inside sales, or customer service experience.
• Excellent verbal communication and interpersonal skills.
• Ability to build rapport quickly and handle rejection positively.
• Strong organizational and time management skills.
• Familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot) is an advantage.
• Comfortable using scripts and following structured sales processes.