Technology Architect

We are seeking an experienced Technology Architect – Manhattan PKMS & WMOS with 8–11 years of experience in Warehouse Management Systems (WMS) and Supply Chain Management.

The ideal candidate will bring strong, hands-on expertise in Manhattan PKMS and Manhattan WMOS, along with deep knowledge of warehouse management architecture, system integration, configuration, and end-to-end supply chain processes.

This role will focus on designing scalable warehouse management solutions, improving and optimizing warehouse operations, integrating Manhattan platforms with enterprise applications, and ensuring consistently high performance, reliability, and operational efficiency across global distribution environments.

Mandatory Technical Skills

• Manhattan PKMS
• Manhattan WMOS (Warehouse Management Open Systems)
• Warehouse Management Systems (WMS)
• Warehouse Management Architecture and Solution Design
• Supply Chain Management (SCM)
• System Integration and Interface Design
• Warehouse Workflow Configuration
• Inventory Management and Control
• Picking, Packing, Shipping, and Returns Management
• Order Fulfillment and Order Orchestration
• Data Modeling and Data Integration
• Performance Optimization and Capacity Planning

Key Responsibilities

1. Architect and design end-to-end warehouse management solutions using Manhattan PKMS and Manhattan WMOS.
2. Convert business and operational requirements into scalable technical architecture, configuration designs, and implementation roadmaps.
3. Design and oversee integrations between Manhattan platforms and enterprise systems including ERP, inventory management, order management, and transportation management systems.
4. Partner with business, supply chain, warehouse operations, and technology stakeholders to assess requirements and deliver high-impact solutions.
5. Create and maintain technical architecture documentation, solution designs, configuration models, architecture diagrams, and integration specifications.
6. Optimize Manhattan PKMS and WMOS configurations to enhance warehouse operations, including picking, packing, shipping, returns, and task management.
7. Evaluate current warehouse management systems to uncover performance bottlenecks, data quality issues, and architectural improvement opportunities.
8. Support development and configuration teams with Manhattan implementation best practices and scalable solution design guidance.
9. Define performance testing scenarios and capacity planning strategies to maintain system stability during peak operational periods.
10. Provide technical leadership throughout implementation, deployment, production support, and hypercare phases.
11. Assess warehouse automation solutions, including robotics, material handling equipment, and advanced analytics integration.
12. Identify technical and operational risks and propose mitigation approaches to protect business continuity and service reliability.
13. Mentor junior technical team members on Manhattan platforms, warehouse management practices, and supply chain architecture.
14. Collaborate with business process owners to track improvements in order fulfillment, picking accuracy, inventory accuracy, and overall warehouse productivity.

Required Qualifications

• 8–11 years of experience in Warehouse Management Systems and Supply Chain Technology.
• Strong hands-on experience in Manhattan PKMS implementation, configuration, and solution architecture.
• Practical experience with Manhattan WMOS, including workflow design, task management, and system integrations.
• Strong understanding of warehouse management processes, including inventory control, slotting, picking, packing, shipping, and reverse logistics.
• Good knowledge of Supply Chain Management, order fulfillment, demand fulfillment, and order orchestration.
• Experience integrating Manhattan platforms with ERP, inventory, order management, and transportation systems.
• Strong understanding of system integration, interface design, and data modeling.
• Experience in performance optimization, capacity planning, and warehouse process improvement.
• Ability to produce technical design documents and direct implementation teams.
• Strong analytical, problem-solving, communication, and stakeholder management skills.

Preferred Skills

• Experience with warehouse automation and robotics integration.
• Knowledge of material handling equipment and advanced warehouse technologies.
• Experience with enterprise ERP and Transportation Management Systems (TMS).
• Exposure to global warehouse and distribution operations.
• Experience in SCM Managed Services environments.

Certification

• Manhattan Associates Platform Certification or equivalent Warehouse Management / Supply Chain Technology certification (preferred).