Technical Training Lead

Key Responsibilities:

Training Design & Delivery

• Develop, deliver, and continuously enhance training programs for warehouse staff, supervisors, managers, and customers across global locations.
• Design and implement a comprehensive training framework, including annual calendars, structured syllabi, and detailed session plans.
• Conduct sessions focused on safety, process compliance, automation systems, and performance improvement.
• Drive effective onboarding programs that accelerate ramp-up time and ensure strong adoption of GreyOrange systems and standards.

Learning Needs Analysis

• Collaborate with operations leaders, floor managers, and process owners to identify skills gaps and training needs.
• Translate operational challenges into structured learning modules with measurable outcomes.

Content Development

• Create engaging, practical training content such as visual aids, process simulations, and hands-on demos.
• Develop comprehensive SOPs, process documents, and modular learning content tailored for varied literacy levels and multicultural audiences.

Performance Measurement

• Track training impact through KPIs such as productivity, accuracy, safety compliance, and operational efficiency.
• Design and integrate assessments, certifications, and feedback mechanisms to measure learning effectiveness.
• Recommend corrective action plans for performance gaps identified through training evaluation.

Culture & Knowledge Sharing

• Foster a continuous learning culture through structured peer-to-peer knowledge sharing.
• Support change management initiatives during implementation of new technologies or processes.