Technical support voice process

Roles & Responsibilities:

Technical Support

• Provide technical assistance to international customers via Voice or Chat.
• Troubleshoot and resolve technical issues related to products/services.
• Escalate unresolved issues to higher-level support or relevant teams.

Communication & Coordination

• Communicate clearly in English with international clients.
• Maintain accurate records of customer interactions and technical issues.

Work Details

• 5 days working per week.
• Both side cab facility provided.

Eligibility:

• Minimum 1 year of international technical support experience.
• Good communication skills in English.
• Candidates with chat support experience can also apply.