Technical & Solution Sales Support(5)

Cradlepoint is looking for a Technical & Solution Sales Support professional to bolster our Key Account Management (KAM) organization. In this role, you will provide crucial product and solution expertise across pre-sales, design, and customer project delivery. You'll be instrumental in positioning Cradlepoint as a thought and technology leader and ensuring customer feedback is effectively channeled to our R&D team.

What You Will Do: Key Responsibilities

• Provide presales support for Cloud Solutions, ensuring high-quality responses to RFx/tenders within agreed timelines.
• Thoroughly understand RFP requirements and take ownership of the bid response for your specific area of expertise.
• Act as the Solution Responsible for Cloud products within the Bid Office.
• Engage with internal Cradlepoint BDGS teams to align solution structure with business strategy.
• Support Customer Units (CUs) with solution and proposal strategy alignment.
• Demonstrate a strong understanding of the Sales process.
• Facilitate knowledge sharing and promote efficient reuse of available document repositories.
• Support presales solutions for deliverables such as Statement of Compliance (SoC), Dimensioning, Hardware, and Solution descriptions.

What You Will Bring: Required Qualifications

• Experience: 3-8 years of experience in Cloud Solutions, specifically Telco Cloud.
• Education: B.E./B.Tech/MCA or equivalent.
• Strong understanding of Cloud concepts including Containerization & Networking, CCD, CEE, NFVI, CNIS, OpenStack, Virtualization, Storage, and HCP.
• Strong understanding of the Cradlepoint Cloud Portfolio or any other relevant vendor.
• Strong understanding of the competitive scenario in the Cloud Market.
• Be a team player, enthusiastic, and motivated.
• Possess a strong customer focus and effective presentation and communication skills.
• Capability to understand customer requirements and transform them into specific networking skills.
• Be able to work independently and be self-motivated.
• Ability to persuade and mobilize internal/external resources to fulfill customer requirements in the design space.
• Ability to provide clear and concise reports/feedback to peers and management, adapting communication style appropriately to the audience/receivers.