Tech Specialist

Key Responsibilities

• Manage, monitor, and maintain Kony Middleware platforms to ensure high availability and performance
• Perform installation, configuration, and upgrades of Kony Middleware applications and services
• Troubleshoot system issues and implement solutions for optimization and stability
• Collaborate with development teams to support application integration and smooth data flow
• Implement and enforce security protocols, including access controls and data protection measures
• Conduct regular backups and manage disaster recovery operations
• Maintain detailed documentation of system configurations, procedures, and best practices
• Stay updated with Kony Middleware enhancements, Websphere, Weblogic, and Oracle database trends to recommend improvements
• Proactively identify opportunities for system performance improvement and risk mitigation