TETeleperformance Global Services Private Limited
Team Leader II Domestic
Navi Mumbai ₹1-3 LPA Posted 7 Mar 2025
FULL TIME
Agile Methodologies
Project Coordination
Team Management
Conflict Resolution
Data Analysis
+4 more
Job Description
Description
We are seeking an experienced and motivated Team Leader II Domestic to join our dynamic team. The ideal candidate will have 1-2 years of experience in a supervisory role and will be responsible for leading a team to achieve operational excellence. The Team Leader will play a crucial role in developing team capabilities, driving performance, and ensuring that the team meets its goals.
Responsibilities
- Oversee daily operations and ensure team performance meets company standards.
- Develop and implement strategies to improve team efficiency and productivity.
- Conduct regular team meetings to provide updates and gather feedback.
- Provide training and support to team members to enhance their skills and knowledge.
- Monitor and analyze team metrics to identify areas for improvement.
- Collaborate with other departments to ensure alignment of goals and objectives.
- Prepare reports for management on team performance and progress.
Skills and Qualifications
- Bachelor's degree in Business Administration, Management, or related field.
- 1-2 years of experience in a team leadership or supervisory role.
- Strong understanding of operational processes and performance metrics.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools.
- Excellent communication and interpersonal skills to manage team dynamics.
- Ability to analyze data and make informed decisions based on metrics.
- Strong problem-solving skills and ability to handle conflicts effectively.
