TE

Team Leader II Domestic

Teleperformance Global Services Private Limited
Navi Mumbai1-3 LPA Posted 7 Mar 2025
FULL TIME
Agile Methodologies
Project Coordination
Team Management
Conflict Resolution
Data Analysis
+4 more

Job Description

Description

We are seeking an experienced and motivated Team Leader II Domestic to join our dynamic team. The ideal candidate will have 1-2 years of experience in a supervisory role and will be responsible for leading a team to achieve operational excellence. The Team Leader will play a crucial role in developing team capabilities, driving performance, and ensuring that the team meets its goals.

Responsibilities

  • Oversee daily operations and ensure team performance meets company standards.
  • Develop and implement strategies to improve team efficiency and productivity.
  • Conduct regular team meetings to provide updates and gather feedback.
  • Provide training and support to team members to enhance their skills and knowledge.
  • Monitor and analyze team metrics to identify areas for improvement.
  • Collaborate with other departments to ensure alignment of goals and objectives.
  • Prepare reports for management on team performance and progress.

Skills and Qualifications

  • Bachelor's degree in Business Administration, Management, or related field.
  • 1-2 years of experience in a team leadership or supervisory role.
  • Strong understanding of operational processes and performance metrics.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools.
  • Excellent communication and interpersonal skills to manage team dynamics.
  • Ability to analyze data and make informed decisions based on metrics.
  • Strong problem-solving skills and ability to handle conflicts effectively.
Join WhatsApp Channel