System Engineer- Technical Support

Description

We are seeking a motivated and skilled System Engineer- Technical Support to join our team. The ideal candidate will have 1-3 years of experience in technical support, system engineering, and troubleshooting. The role requires strong analytical and communication skills, as well as the ability to work in a fast-paced environment and manage multiple priorities simultaneously.

Responsibilities

• Involves Installation, Configuration, Troubleshooting of OS, Laptops, Desktops, Printers, Network, etc. Will need to deliver services based on SLA using some ticketing software. Ideally should have urge to learn and achieve customer satisfaction.

Skills and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• 1-3 years of experience in technical support, system engineering, or related field
• Solid understanding of operating systems, networking, and hardware
• Experience with troubleshooting and resolving technical issues
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Certifications in relevant technologies such as Microsoft, Cisco, or VMware are a plus