Student Support & Admission Officer (SSAO)

Purpose of the SSAO role:

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.

As an SSAO, you are expected to:

• Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.
• Ensure collection of outstanding fee from parents within the specified time.
• Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.
• Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
• Ensure adherence to internal processes and compliances.

Qualification:

• Must have bachelors degree.