Store Manager

Key Deliverables:

• Ensure smooth store operations by adhering to SOPs, audit, and compliance standards.
• Drive profitability by achieving sales targets through new customer acquisitions and upselling.
• Maintain optimal inventory levels and visual merchandising as per guidelines.
• Monitor and control store expenses while providing improvement suggestions for productivity.
• Manage and develop outsourced store staff through daily rosters, briefings, and motivation.

Role Responsibilities:

• Oversee all aspects of the store including IT readiness, staff readiness, and inventory for new rollouts.
• Ensure effective customer experience by staff allocation and stepping in during escalations.
• Prepare MIS reports and track performance metrics at CRO levels.
• Address planned/unplanned attrition issues and escalate them timely.
• Collaborate with internal teams for successful store launch, refit, and performance enhancement.