Sr. Technical Writer

Job description

• Asking plenty of questions so you understand how something works and why it matters to the people using it.
• Testing things out for yourself, so you dont take the tech teams word for it, but dig deep to put the puzzle pieces together.
• Writing beyond the obvious and educating customers on the Whys
• Acting as the customers champion and figuring out the best way to get customers the information they need.
• Contributing to team discussions and documenting in-house processes.
• Acting as our teams ambassador with internal teams - Product Management, Development, QA, Ux, Marketing, and Support.

We d love to hear from you if you are:

• Someone with 4-6-years of experience in the industry .
• A self-starter . You must be a highly motivated individual who believes in taking ownership of any work assigned to you.
• Someone who takes change in your stride. We work at an energetic pace with a constantly evolving scope. If change excites you, meet us!
• A person who takes pride in thinking differently . You must be comfortable doing things you have not previously done and should be willing to look and work beyond the defined standards.
• Someone who can juggle multiple tasks with quality and speed . We work at a pulsating pace.
• Someone who takes pride in teamwork . Our team takes on multiple challenges, thinks together, and works together as a single unit and we are always on the lookout for the next opportunity where we can make a difference.
• Willing to put in the hard yards . Work at Zenoti is challenging but rewarding. You must thoroughly understand and work with the feature before you write anything. If you are looking to just build on a technical specification, this is not the place for you.