Job Description
Job Summary -
A skilled Service Desk Consultant with expertise in troubleshooting and supporting end user queries. Proficient in file transfer protocols (FTP, SFTP), secure communication technologies (SSH, SSL), and basic networking concepts, including TCP/IP, DNS, and DHCP. Adept at cryptography, firewall configurations, and application testing across development, testing, UAT, and production environments. Experienced in data center types and migration strategies. Strong problem-solving abilities and a customer-centric approach to ensure seamless IT support and system security.
Years of experience needed -
2
Technical Skills:
Working knowledge in Operating systems, Outlook, Teams, SharePoint
FTP - file transfer protocol
SSH - Secure Shell, SSH keys, private and public keys, Types of configurations in SSH
SSL - Secure Sockets Layer, SSL certificates update
SFTP - Secure File Transfer Protocol
Basic Network concepts like TCPIP, IP Address, Subnet mask, Gateway, DNS, DHCP
Cryptography and its types
Firewalls and its types
Application testing environments - Development, Testing, UAT, Production, Application Testing types
Datacenter types, Data center migration approaches
Certifications Needed:
No