Sr. Product Specialist (T)

Key Responsibilities

• Oversee the design, development, and deployment of Machine Learning models focused on CRM-Sales optimization.
• Deploy and integrate AI solutions to strengthen product capabilities and improve customer satisfaction.
• Deliver strategic guidance that supports product innovation and helps meet business objectives.
• Partner with cross-functional teams to plan, execute, and deliver product initiatives.
• Assess market trends and review customer feedback to inform product development decisions.
• Keep detailed documentation covering product features, enhancements, and related updates.
• Facilitate workshops and training sessions to support adoption of emerging technologies.
• Track and evaluate product performance, identifying opportunities for continuous improvement.
• Ensure adherence to industry standards and established product development practices.
• Offer technical support to sales teams to increase customer engagement and effectiveness.
• Use analytics to evaluate product performance and measure overall success.
• Encourage a culture of innovation and continuous learning within the product team.
• Lead technology adoption efforts to sustain a competitive advantage.

Required Qualifications

• Demonstrated strength in strategic leadership and product development.
• Proven proficiency in Machine Learning and Artificial Intelligence.
• Deep knowledge of CRM-Sales processes.
• Solid understanding of analytics and data-driven decision-making.
• Excellent communication and collaboration skills.
• Strong problem-solving abilities and an innovative mindset.
• Customer-focused approach to product development.