Sr Manager

• Manages the operational support of IT initiatives to support business strategy
• Manages business-technology relationships, facilitates actionable requirements gathering, design & architecture, implementation
• Directs the development and implementation of technologies/ processes that make it easier for customers and suppliers to do business with increased profitability Service Level Agreements (SLAs); also ensures internal SLAs are met
• Oversees installation, configuration and management of servers, used by software engineering team for development and testing
• Implements organizational practices for staffing, diversity, performance management, career development, training, workforce planning
• Reviews IT infrastructures competitive market assessment/ benchmarking results and makes recommendations
• Generates appropriate communication, process and educational plans for mitigating the disruption of change
• Leads or participates in an advisory board to manage IT services demand
• Provides advisement, research, equipment setup and support on computer and technology related segments
• Designs a system for tracking utilization and generates management reports enabling analysis of deployment effectiveness company-wide
• Supports in designing and implementation of disaster recovery/service continuity architecture
• Implements and manages network installations and designs for IT systems and upgrades
• Provides governance and oversight to ensure business alignment
• Implements service management principles and achieves significant service improvements

Must Have Experience

• Strong Knowledge on Networking /IT Infrastructure
• Leading a team
• LAN & WAN & Data Networking

.Education :

• Masters Degree in Business Administration, Computer Science, Information Technology or any other related discipline or equivalent related experience.

Preferred Certifications:

• Certification in Information Security Strategy Management (CISM)
• Application / Infrastructure / Enterprise Architect Training and Certification, e.g. TOGAF
• Cloud Infrastructure Certification e.g. Azure Solution Architect Expert Certification
• Networking, Network convergence & Network Security & Compliance (CCNA)
• Project Management Professional (PMP) Certification
• Enterprise IT Certification e.g. CGEIT

WORK EXPERIENCE:

• 7+ years of directly-related or relevant experience with 3+ years in a managerial capacity, preferably in IT Infrastructure design