Sr. Associate IS Engineer - Tech Enablement Team

Roles & Responsibilities:

• Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs
• Lead the day-to-day operations and maintenance of Pharmacovigilance (PV) systems.
• Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow IS Change Control and GxP validation process.
• Provide support and consultation to clients or project teams to identify requirements and assist with application configurations and deployments.
• Monitor operational and performance statistics for managed systems to ensure reliability and availability.
• Oversee production change control schedule and participates in change control processes.
• Stay updated on industry trends, emerging trends and standard processes for PV systems.
• Maintain knowledge of trends in application development frameworks and related new technologies to provide, recommend, and deliver standard methodology solutions.

Basic Qualifications and Experience:

• Masters degree with 1 - 2 years of experience in Computer Science,Software Development, IT or related field

OR

• Bachelors degree with 2 - 4 years of experience in Computer Science, Software Development, IT or related field

OR

• Diploma with 5 - 8 years of experience in Computer Science, Software Development,IT or related field

Functional Skills:

Must-Have Skills:

• Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL.
• Excellent problem-solving skills.
• Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team.
• Hands-on experience with the ITIL framework.

Good-to-Have Skills:

• Experience with API integrations such as MuleSoft, Data Bricks platforms
• Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements.
• Experienced in managing GxP systems and implementing GxP projects
• Extensive experience with Software Development Lifecycle (SDLC).
• Ability to explain technical concepts to non-technical clients

Professional Certifications:

• SAFe for Teams certification (preferred)

Soft Skills:

• Excellent analytical and problem-solving skills
• Excellent leadership and critical thinking abilities
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills
• Ability to deal with ambiguity andprioritize
• Ability to influence and drive to an intended outcome
• Ability to hold team members accountable to commitments