Perform general administration within the HR Services team for all defined processes, tools and programmes and processes.

Perform Hire to Retire tasks with the defined SLA
Update all relevant process documentation
Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services processes and challenges
Maintain system-wide data through SAP and other relevant HR systems
Handle standard inquiries & support through ticket service, email & phone
Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and work agreements
Identify improvement potential in all HR Services processes and administer the implementation of the improvements
Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures
Suggest modification of systems and processes to ensure correct execution of laws and compliance to company policies
Provide input for creation of user manuals and process mappings
Provide input for communication of standards, procedures and processes to employees, internal customers
Participate regularly in workshops and meetings held by subject matter experts within HR Services

Key Relationships:

Knowledge, Skills and Abilities:

Good level of affinity to and experience with HR and Business computing solutions, with SAP HR/SAP OM & Excel knowledge
Very good analytical skills and detail-oriented work style
Team player mentality
Strong customer focus and service minded
International mindset; first experience as part of a geographically & culturally diverse team
Ability to work under pressure as well as prioritize and complete tasks in order of importance

Requisite Education and Experience / Minimum Qualifications:

3+ years relevant working experience in a multi-national environment, preferably within HR
Very good command of English
Experience with Business computing solutions and with SAP HR
Good knowledge of MS-Office applications
Fully qualified/trained in job, deep knowledge in HR Shared Service set-up

COURAGE: Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

Specialist HR Services