Specialist - Cloud Engineering

Role Title IBM ConnectDirect SME

Location Pune HyderabadBlr

Shift 247 Support Except Night shift

Experience 68 Years

Primary skill IBM ConnectDirect IBM Sterling File Gateway Linux Administration Managed File Transfer MFT

Secondary skill Ansible Jenkins GitHub Python Bash Scripting Splunk AppDynamics Windows Server TLSCertificates

Key responsibilities

Platform engineering SME ownership

Serve as the technical SME for IBM ConnectDirect CD across build run and change

Own installations configurations upgrades patching migrations and platform enhancements

Uphold platform standards including configuration baselines naming conventions certificatekey management approach and operational runbooks

Lead capacity planning performance tuning and resilience improvements

Operations incidentproblem management

Provide L2L3 support for production issues, including triage root cause analysis and implementing permanent fixes

Troubleshoot endtoend MFT flows such as process definitions scheduling connectivity authentication encryption and partner onboarding

Enhance monitoringing and minimize repeat incidents through automation and problem management

Automation DevOps enablement

Build and maintain automation using Ansible Jenkins and GitHub CICD to enable configuration deployments and repeatable changes

Develop and maintain BashPython scripts for operational tasks including log parsing housekeeping certificate checks health checks and reporting

Observability performance

Implement and enhance monitoring using Splunk dashboards s correlation searches and AppDynamics application performance insights where relevant

Monitor monitoring system healthiness availability transfer success rate latency queue depth and error rates

Infrastructure network security collaboration

Collaborate with networkinfrastructuresecurity teams on firewall rules routing DNS load balancers TLScertificates vulnerability remediation and access controls

Ensure secure configuration aligned to enterprise security expectations including encryption in transitat rest least privilege and audit logging

Crossplatform support

Provide support across Linux and Windows Server environments, covering serviceprocess management troubleshooting and patch coordination

Required skills experience

8 years of handson experience in enterprise middleware managed file transfer platform engineering

Strong experience with IBM ConnectDirect

Experience in installation configuration upgradespatching process configuration troubleshooting and performance tuning

Strong Linux administration skills

Knowledge of serviceprocess management file permissions networking basics and log analysis for troubleshooting

Scripting skills in Bash andor Python for automation and operational tooling

Experience with Ansible Jenkins and GitHub in a DevOps delivery model

Working knowledge of Splunk search dashboards ing and AppDynamics usage for diagnosticsmonitoring

Solid understanding of networking and security concepts including TLS certificates ports firewalls authenticationauthorisation

Experience supporting Windows Server environments

Qualifications

Bachelors degree in Computer Science Engineering or equivalent practical experience

Relevant IBM product certifications are a plus ConnectDirect