Specialist

Responsibilities:

• App dynamics L2/L3 Support Admin
• The Support Specialist will be responsible for providing technical and customer support for Appdynamics troubleshooting issues and ensuring effective communication with stakeholders
• Installation Configuration and Visualization of Dashboard instrumented into the Project for multiple Applications
• Troubleshooting configuration environment application server issues
• Analytical Skills and Troubleshooting abilities
• Technical Support and Customer Support background
• Get details of known application infrastructure outages and pain points
• Strong Communication skills
• Ability to work independently and remotely
• Experience with App dynamics or similar monitoring tools
• Understanding of IT infrastructure and systems
• Bachelors degree in Computer Science or related field