IN
Job Description
Job Overview:
- Site Reliability Engineering (SRE) Automation Team
Primary Duties:
- Assess and guarantee the availability of components within their teams, and determine methods to align all services with a Service Level Objective (SLO) of 99%
- XX
- Oversee systems for deployed automation and establish Service Level Indicators (SLIs) and SLOs in collaboration with relevant stakeholders
- Develop and implement an observability platform
- Examine all ownership information to verify it is up-to-date and comprehensive
- Analyze the volume and precision of bugs assigned to the team and pinpoint chances to enhance automated triage
- Identify flows eligible for Customer Flow Based Testing (CFBT), create CFBT tests, and educate the team on crafting and maintaining these tests
- Facilitate postmortem analysis for any incidents categorized as P1 or higher during the rotation
- Instruct the team on the distributed problem management process
- Provide operational and design consultation to promote high reliability
- Respond to emergency incidents with action-focused postmortem Root Cause Analysis (RCA) debriefs
- Promote continuous improvement by minimizing toil and enhancing automation
- Conduct application performance and availability assessments
