Services Mobile Technical Specialist

Job description

• As Technical specialist you will work closely with the Mobile functional technical expert and interact with other IST departments such as ERP, Engineering and Digital to ensure the end-to-end consistency of the IST landscape for the Customer Services Domain..

Responsibilities.

• As a Mobile Technical Specialist, you are in charge of:.
• Work on the maintenance activities in coordination with Support partners of Services.
• Work towards availability and performance for applications in production at optimized costs, according to the business needs.
• Implement incidents, Service Request, Change Requests, Problem Reports with in the agreed SLA.
• Understand the broader objectives of the project and strategize accordingly..
• Develop a deeper understanding of the business context..
• Managing and Implementing the technical design of mobile solutions in accordance with Business strategy and working closely with the Technical Functional Expert.
• Present analysis and detailed solution documentation to both technical and non-technical audiences.
• Lead develop, package release management activities and support development team.
• Supporting applications Roll-out, ensuring that Core Model is applied.
• To be able to execute all the responsibilitiesabove, you will be working with internal and external IST partners.
• In addition, you will be constantly liaising between partners and business to contribute to the project successes.
• Your technical expertise will be needed to maintain the solution with high quality and on time and to efficiently support the critical applications..

BEHAVIORAL COMPETENCIES.

• You are action-oriented person with strong analytical and problem-solving skills.
• You are a self-starter and result oriented person.
• Excellent written, verbal and interpersonal skills are a must because you will need to work autonomously in a worldwide multicultural environment.
• You should be agile to handle multiple tasks efficiently, keeping the big picture, and effectively delivering outcomes in a fast-paced environment.
• Use critical thinking to break down complex concepts..
• Technical Competencies Experience.
• Language skills: English expertise is a must both spoken and written.
• Graduated with an engineering degree, preferably in information technology. Minimum 6+ years of relevant of Functional/Operations/IT Architecture experience in handling external Partners and managing the maintenance support activities.
• React Native Framework, Typescript, JavaScript, HTMLCSS, OOPS is mandatory.
• Strong knowledge on Data Structures and design patterns.
• At least 4+ years of experience in designing, developing and deploying the iOS and Android applications as per the guidelines..
• Must have experience in developing Native app development and have strong debugging skills to troubleshoot native code..
• Good understanding of the API architecture..
• Experience in publishing the apps to AppStore and Play Store.
• Good experience on Agile DevOps Model (GitLab, JIRA etc).
• Exemplary enthusiast for code honesty, code modularity, code cleanliness and version control..
• Good experience in using native performance tools.
• Experience in Force.com platform using APEX and building mobile solutions with React Native UI is an added advantage.
• Experience in building DevOps Pipeline for mobile is an added advantage..
• A strong knowledge on IT technologies supporting Customer Services and experience implementing them is preferred.