LT
Job Description
- 12 years of overall industry experience At least 8 years of experience in ServiceNow
- Minimum 3 years of NOW platform development experience
- Minimum 2 years of integrations experience REST APIs etc
- Minimum 2 years of Custom App development experience
- Ability to write optimal code using JS and should be strong in ServiceNow scripting
- Must be hands on should be able to write code
- Possess excellent analytical skills
- Develop dashboards scorecards indicators breakdowns and widgets tailored to business needs
- Integrate PA with various ServiceNow modules ITSM HRSD CSM etc
- Stay current with ServiceNow releases and best practices in analytics and reporting
- Lead the design and implementation of Performance Analytics solutions in ServiceNow
- Collaborate with stakeholders to define KPIs targets and actionable insights
- Optimize data collection strategies and ensure data integrity and accuracy
- Provide technical leadership and mentorship to junior consultants and developers
- Experience in leading large global teams
- Experience in collaborating with stakeholders to gather requirements translate them into technical specs low level design
- Experience in conducting architecture reviews design reviews code reviews testing debugging and documentation
- Good to have
- Exposure ServiceNow portal
- UI Builder experience