ServiceNow Developer – SAM Pro & Integration Specialist

Core Skills & Responsibilities:

• Practical experience in configuring and managing ServiceNow Software Asset Management Professional (SAM Pro).
• Proficiency in understanding software models, entitlements, license metrics, reconciliation processes, and maintaining an Effective License Position (ELP).
• Demonstrated ability to integrate SAM Pro with OEM/vendor platforms such as Microsoft, Oracle, IBM, SAP, and Adobe through APIs and connector tools.
• Experience in integrating with ServiceNow Discovery, SCCM/MECM, BigFix, and Tanium for comprehensive asset management.
• Knowledge of integrating Microsoft Entra ID, Okta, and HR systems to facilitate automated provisioning and license reclamation workflows.
• Background in software normalization, entitlement synchronization, compliance reporting, and license optimization strategies.
• Skills in creating dashboards, automating data imports, and enhancing software asset management processes for operational efficiency.