ServiceNow APM Specialist

Role & Responsibilities:

• Provide expertise in ServiceNow Application Portfolio Management (APM) module and ensure seamless integration with the overall ServiceNow platform.
• Work with CMDB principles and CI relationships, applying them effectively to business applications and services.
• Customize and extend APM functionalities using JavaScript, Glide API, and other ServiceNow scripting tools.
• Develop and manage integrations with other systems using REST/SOAP APIs to source and sync application data.
• Collaborate with IT and business stakeholders to leverage APM insights for strategic portfolio planning.
• Support overlapping areas within ITBM modules such as PPM (Project Portfolio Management) and Demand Management.