Service Now

Job description

• ServiceNow Service Portal Developer JD
• The ServiceNow Developer role is responsible for configuring and developing capabilities within the ServiceNow platform
• Develop and maintain ServiceNow applications and modules
• Create and customize Service Portals utilizing AngularJS and ServiceNow widgets
• Collaborate with stakeholders to gather, analyze, and document system requirements
• Implement and configure various ITIL processes in ServiceNow modules
• Design and implement REST and SOAP APIs for integration with external applications
• Perform thorough testing of applications, troubleshooting and debugging as necessary
• Develop and maintain technical documentation for development processes
• Ensure compliance with security and data protection standards
• Provide support for application users and troubleshoot issues as they arise
• Participate in deployments and continual service improvement initiatives
• Work with user experience designers to adopt UI/UX best practices
• Develop and implement training materials for end-users and administrators
• Stay updated with ServiceNow releases and new features
• Participate in Agile development methodology practices
• Minimum of 4+ years ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with Create Now
• Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists)
• Experience coding in Jelly and Angular
• Minimum of 2+ years Service Portal development experience
• Minimum of 4+ years general ServiceNow development experience
• 
  
• Ability to implement moderate to complex level security using Access Control Lists and Business Rules